Purpose:
You will generally be meeting a multiple of people in the organization. Usually you will initially process through the Human Resource manager/director/VP, and then to the operations portion of the appropriate organization. Since you are on-site, your background generally will be acceptable. Now you will be assessed for personality traits and fit in the organization.

Logistics:
Try to find the office the night or day before the interview if possible. Be at least 10 minutes early, but not earlier that 20 minutes. Make sure you get a business card from everyone you meet.

Preparation:
Wear proper business apparel, be clean shaved (if male), and not overly “made-up” (if female). If you are invited to tour the facility, ask about any appropriate safety rules, e.g. Ties, jewelry, ear plugs, hard hats, etc. Have a note pad, extra copies of your resume and questions prepared in writing. Make sure you have a copy of your references with you. Do not offer them unless asked. Make sure you visit the restroom just before getting to the office. Ask the recruiter whom you will be meeting and some background on each person. Turn off your cell phone or beeper before entering the building.

Approach:
Again, first impressions are critical. A firm handshake and smile are a must. Show enthusiasm that you are happy to be there. Make good eye contact at all times. You will often be judged on your listening skills as well as your answers to questions. Don't try to talk too much in selling yourself. As clarifying questions if you do not understand something. If caught by surprise by a question, smile, and tell the interviewer “that's a great question-one I have never heard before.” This can give you a little time to recover and try to formulate a response. Don't come across as overconfident. You want to sell yourself, but also be humble when appropriate. Do not bring up compensation or benefits unless asked to discuss these areas. Make sure that you never speak negatively about your current or former job/boss/company. If going out to lunch, do not drink and alcoholic beverages, even if the company representatives have a drink. Try to to learn a little about the background of each interviewer. This creates a more personal bond with them, and shows that you are interested. Look for possible discussion items from information in the office (e.g. Diploma on the wall, pictures, memorabilia, types of books, etc.).

Possible Questions:
Refer to the questions listed in the telephone interview section. Take notes on information you receive during each interview. This will help you remember what was said, and demonstrates your interest in the opportunity.

Closing:
Make sure you thank each interviewer for their time. When you have the final wrap up meeting, tell that person that you are very interested in the position (assuming it is true), and would like to know the next step. It is good to share with them any scheduling issues, like, “I will be in the Far East in two weeks, otherwise I am available for further discussions.” If not already addressed, ask how they would like to handle any expenses incurred.

Telephone Interviewing Techniques

Stellar Group Recruiting LLC is an equal opportunity recruiter and a member of the National Association of Personnel Services